Legal Terms

This notice contains the legal terms and conditions that regulate the NANU ' di Flavia Dolcimascolo website

By accessing the site www.nanubaby.it users undertake to accept and agree to comply with all the conditions contained in this declaration.

NANU ' by Flavia Dolcimascolo reserves the right to ask Users who do not accept or do not intend to comply with these terms, to refrain from using the website www.nanubaby.it

Access to the site and the related services is intended exclusively for personal use.

Viewing the website www.nanubaby.it provides Customers with information on the products offered together with the possibility of purchasing them.

NANU ' by Flavia Dolcimascolo reserves the right to refuse an order in the event that Paypal is unable to receive a verification from the Customer's bank.

NANU ' by Flavia Dolcimascolo reserves the right to refuse orders or refuse to provide services to anyone at any time.

For any clarification or complaint you can contact us via WhatsApp on 3773735384 or use the European Community online dispute resolution platform.

NANU ' by Flavia Dolcimascolo publishes information on its site in order to provide a service to its customers, however it declines any responsibility for the possibility of any technical or factual inaccuracies and/or typographical errors for which immediate correction is expected following a report.

NANU ' by Flavia Dolcimascolo also reserves the right to make corrections and changes to the site whenever it deems necessary without giving notice.

NANU ' by Flavia Dolcimascolo does not offer any guarantee as to the compliance of the information published on its site with the laws established by the jurisdiction of the Customer's country of residence.

NANU ' by Flavia Dolcimascolo declines all responsibility for any problems, damages or risks that the user may encounter while using the site.

NANU ' by Flavia Dolcimascolo guarantees that its site www.nanubaby.it is protected according to international standards for the Internet. If used correctly, the User is protected from the risk of viruses

NANU ' by Flavia Dolcimascolo declines any responsibility relating to any malfunctions related to the deactivation of cookies in the user's browser.

NANU ' di Flavia Dolcimascolo reserves the right to rectify/reexamine the terms and conditions contained in this legal note, by updating it, whenever it deems it appropriate, without any obligation to give notice.

The user is required to comply with the terms contained in this legal notice, periodically checking for any updates, changes and corrections.

NANU ' by Flavia Dolcimascolo created and published the site www.nanubaby.it with the aim of offering a service reserved exclusively for its Customers.

The products on sale on the website www.nanubaby.it are intended for the Final Consumer.

For the Final Consumer NANU ' by Flavia Dolcimascolo means a natural person who acts for purposes unrelated to his/her business or professional activity, which is not limited to the resale of goods purchased on www.nanubaby.it
NANU ' by Flavia Dolcimascolo therefore invites users who are not attributable to the category of Final Consumers to abstain from trying to establish commercial relationships with NANU ' by Flavia Dolcimascolo and from forwarding purchase orders for goods for sale through third parties.
In consideration of the commercial policy described above, we reserve the right not to process orders for goods whose use is not intended for the Final Consumer or orders that do not comply with the commercial policies described above.

To carry out orders on www.nanubaby.it Customers must:

- be the final customer as defined in the NANU ' Commercial Policy by Flavia Dolcimascolo 

- be at least 18 years of age;

- possess the necessary requirements to be able to enter into legally binding contracts;

- have a valid e-mail address to which communications relating to orders placed will be sent;

- possess (as regards online payment) a valid credit card for online transactions: Visa, MasterCard, American Express or a verified PayPal account, or a bank account.

If you buy with Afterpay receive your order immediately and pay in 3 installments. You acknowledge that the installments will be transferred to Incremento SPV Srl, related parties and their transferees, and that you authorize such transfer.

RETURN PROCEDURE

A) - To request authorization to the returned , the Customer must send a request to the address info@nanubaby.it by 14 days from receipt of the goods. The codes of the items you intend to return must be specified in the email. Once the return request has been received, the customer service of NANU ' by Flavia Dolcimascolo will send the Customer a written confirmation with the specifications to follow.

B) - The shipping price will be paid by the Customer.

C) - Send the package to

NANU ' by Flavia Dolcimascolo

Corso Butera 545 - 90011 Bagheria (Palermo)

Shipping is at the risk of the Customer: NANU ' by Flavia Dolcimascolo is not responsible for any loss or damage due to inadequate packaging or delay in delivery. The items must be returned in the same packaging in which they were received or with the same method and type of the same.

All returned items will be inspected by the NANU ' di Flavia Dolcimascolo staff who will verify compliance with the conditions and parameters listed in the return procedure. NANU ' di Flavia Dolcimascolo reserves the right to evaluate further charges that may be necessary to guarantee the re-sale of the returned items. These amounts will be established at the end of the evaluation of the conditions of the returns and communicated to the Customer.

Right of withdrawal for the consumer (Legislative Decree 206/2005)

The Right of withdrawal consists of the possibility - granted to the consumer for contracts concluded away from business premises (at home, on the street, by post, etc.) or for distance contracts

(via internet, by telephone, etc.) – to unilaterally decide to dissolve the contractual relationship with the seller WITHIN 14 DAYS from the stipulation of the same, consequently obtaining the refund of the price paid.

The deadline for exercising the right of withdrawal starts:

– For goods, from the day of their receipt by the consumer,

If the goods have been delivered, the consumer is required to return them within 14 days (as per the postmark) starting from the day of receipt of the goods.

The refund of the price paid (including shipping costs) must take place free of charge, in the shortest possible time and in any case within 14 days from the day on which the seller became aware of the consumer's exercise of withdrawal.

Example:

Right of withdrawal

In compliance with the provisions of Legislative Decree 6 September 2005 n. 206 (and subsequent amendments and additions), the Consumer Customer, if not satisfied with the products or the content of the services purchased from the Seller, may return the products themselves or renounce the right to provide the services and obtain a refund of the price already paid in advance payment location.

Exercise Mode:

To this end, the Customer must contact the Seller within 30 days following delivery of the products or within 30 days following the purchase of the services, sending a communication via email on info@nanubaby.it containing all the necessary and useful information for correct processing of the return and refund procedure.

This communication must necessarily contain everything indicated below:

to. the express wish of the Customer to withdraw in whole or in part from the purchase contract;

b. the number and copy of the document (invoice - transport document) proving the purchase of the order for which you intend to exercise the right of withdrawal;

c. the description and codes of the Products for which the right of withdrawal is exercised.

The refund, including shipping costs, will be carried out by the Seller within 14 days of receiving the communication.